Our policies and procedures
This page sets out the Export Credits Guarantee Department’s (ECGD) policies and procedures as part of the publication scheme under the Freedom of Information Act 2000 (FOIA).
Corporate policies
Go to Our corporate policies to find our Joint Equality Scheme, industrial relations duties and trade union activities agreement, Information security risk management policy and information charter.
Complaints
We are committed to providing a high quality, accessible and responsive service. If you think things have gone wrong, go to Complaints to find out how to make a complaint.
Recruiting staff
Go to Working for us to find our recruitment policy and information about jobs at the department.
