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GENERAL ENQUIRIES

• Main Reception
  Telephone: +44 (0)20 7512 7000
  Fax:            +44 (0)20 7512 7649
  
  
• Helpline
  Telephone: +44 (0)20 7512 7887
  Fax:            +44 (0)20 7512 7649
  Email:          Help@ecgd.gsi.gov.uk
  Frequently Asked Questions
  

SPECIFIC ENQUIRIES

• Existing customers
  Please see ECGD's contacts for enquiries on products and services.
  
  
• New customers
  Please contact the New Customer Service Team:
  Help@ecgd.gsi.gov.uk
  Tel: +44 (0)20 7512 7887
  
  
• Media enquiries
  Steve.Roberts-Mee@ecgd.gsi.gov.uk
  Tel: +44 (0)20 7512 7319
  Tel: +44 (0)799 0887 852 out of hours
  
  
• Freedom of information
  Requests for information that can be made available under the Freedom of Information Act should contact the Information Officer at: Information.access@ecgd.gsi.gov.uk
  
  

POSTAL ADDRESS

• ECGD
  PO Box 2200
  2 Exchange Tower
  Harbour Exchange Square
  London
  E14 9GS
  

HOW TO FIND US

• Route description and map (PDF 212 KB)
• Tube: Jubilee Line, nearest station Canary Wharf.
• DLR (Dockland Light Railway): nearest stations South Quay or Crossharbour.

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